Contactless Chromebook Returns

Contactless Chromebook returns
Posted on 07/13/2020
three students looking at a chromebook in a classroom at West Middle School

Grand Junction, CO - Do you still have a Chromebook to return? The D51 Administration Building has a way for you to return it in a safe, healthy way before the return deadline of July 31st!

About 10 percent of the Chromebooks given on loan to D51 students this spring during remote learning have yet to be returned. These devices must be returned by the end of the month to prepare for the 2020-21 school year.

In order to return
 a Chromebook, please call t
he D51 Technology Help Desk at 970-254-5175 to schedule an appointment for drop-off. The Help Desk team will provide a contactless return experience to ensure the safety of staff and parents/students.

When you call, the Help Desk will schedule an appointment and ask you to call again when you arrive at your scheduled time so that a technology team member can go out to your car to retrieve the device. A contactless retrieval protocol has been developed to ensure that trained staff is available to retrieve devices safely to minimize risk and exposure for all involved.

It is vital that parents/students do not drop off devices without an appointment to make sure the process works smoothly and that someone is available to help you. Parents can contact the Help Desk any time between 9 a.m. and 3 p.m. Monday through Friday at 254-5175 to schedule an appointment to return devices or ask any questions.

Equipment that was not previously returned with Chromebooks, such as power cords, can also be dropped off by appointment. The district is missing several power cords that belong to Chromebooks that were checked out and returned.

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